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Choosing the right Phone System
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Answering the following questions will help you narrow down the choices. Take this list and
review you company goals to determine the answers.
How many phones do I need?
How many lines do I have now?
Do I need voice-mail or an auto-attendant ("press 1 for sales, 2 for service, etc.") now or in the future?
How many people will be on voice mail?
Will I need loudspeaker paging in a warehouse or yard?
What about wireless phones and/or headsets to increase productivity and reduce fatigue?
What kind of growth or expansion do I expect in the next 3-5 years?
Will there be a call center?
Are you thinking about integrated messaging in your company now or in the future?
Will I be connecting multiple sites now or in the future?
How do I want to pay for the system; cash, finance, lease?
What brand do I want?
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Other Considerations
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You may want to consider extra options such as an Extended Warranty, extra batteries or an extra long cord for the coffee room phone.
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Infrastructure Security
Keep all your communications systems and ancillary equipment in one locked cabinet or secure communications room.
Telephone Line Changes
Be sure to let us know before you make any changes to your telephone lines. Adding or removing
lines to your telephone account will affect your phone system. Let us assist you with any changes
you are thinking of making to minimize the chance of losing telephone functionality when your
line change request is completed.